Effective Date: 13 August 2026
At Cherry Cabs, we respect your privacy and are committed to protecting the personal information you provide when using our website, requesting a quotation, making a booking or communicating with us.
This Privacy Policy explains what information we may collect, how we use it and how we may protect it.
When you use our website or services, we may collect information such as:
Name
Mobile number
Email address
Pickup location
Drop location
Travel date and time
Number of passengers
Vehicle or service requested
Trip and booking details
Billing and transaction-related information
Information submitted through enquiry forms
Messages or information provided through WhatsApp, email, phone or other communication channels
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address and general website usage information.
Cherry Cabs may use your information to:
Respond to enquiries.
Provide quotations.
Process and manage bookings.
Arrange vehicles and drivers.
Coordinate pickup and drop services.
Provide airport transfer services.
Contact you about your booking.
Process payments.
Provide customer support.
Maintain booking and business records.
Improve our website and services.
Prevent fraudulent or unauthorized activity.
Comply with applicable legal and regulatory requirements.
Information such as your pickup location, destination, travel date, time and passenger requirements may be shared with the driver or relevant service provider when necessary to provide the booked service.
We aim to share only information reasonably necessary for completing the requested service.
If you contact Cherry Cabs through phone, WhatsApp, email, SMS or other communication channels, we may retain relevant communication and booking information for customer service, booking management and business record purposes.
Third-party communication platforms may process information according to their own terms and privacy policies.
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for:
Website functionality
Visitor analytics
Performance monitoring
Improving user experience
Understanding general website traffic
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Cherry Cabs may use third-party analytics, advertising or website services to understand website traffic, improve marketing activities and measure the performance of our website and advertisements.
These third parties may collect information according to their own privacy policies and applicable laws.
If payments are made through a third-party payment gateway, payment information may be processed directly by the payment provider.
Cherry Cabs does not require customers to share complete card passwords, PINs or other confidential banking credentials with us.
Customers should never share OTPs, PINs, passwords or banking credentials with Cherry Cabs staff or drivers.
Cherry Cabs does not sell customer personal information as a business practice.
We may share relevant information where necessary with:
Drivers and vehicle operators
Payment gateway providers
Website and technology providers
Communication service providers
Professional advisors
Government authorities or law-enforcement agencies where legally required
Other service providers necessary to fulfil your booking
Information will be shared only to the extent reasonably necessary for the relevant purpose, subject to applicable law.
Cherry Cabs takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions when sharing personal information online.
Cherry Cabs may retain personal information for as long as reasonably necessary for:
Managing bookings.
Providing services.
Maintaining customer and financial records.
Handling complaints and disputes.
Meeting legal and regulatory requirements.
Protecting legitimate business interests.
When information is no longer required, it may be deleted or securely disposed of subject to applicable legal requirements.
Our website may contain links to third-party websites, payment services, social media platforms or other external services.
Cherry Cabs does not control the privacy practices of these third-party websites.
Customers should review the privacy policies of third-party websites before submitting personal information.
Where permitted by applicable law, Cherry Cabs may use your contact information to send information about our services, offers or promotions.
You may request to stop receiving promotional communications.
Service-related communications, such as booking confirmations or important trip information, may still be sent when necessary to provide the requested service.
Our services are not specifically directed toward children.
Cherry Cabs does not knowingly collect personal information from children in violation of applicable law.
Subject to applicable law, you may have rights to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of certain marketing communications.
Raise questions or concerns regarding the handling of your personal information.
We may need to verify your identity before processing certain requests.
We may use personal information where reasonably necessary to identify, investigate or prevent fraudulent activity, misuse of our services, unauthorized bookings or other security issues.
We may disclose information to relevant authorities where required or permitted by applicable law.
Cherry Cabs may update this Privacy Policy from time to time due to changes in our services, technology or applicable legal requirements.
Any updated Privacy Policy will be published on this page with a revised effective date.
Customers are encouraged to review this page periodically.
If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:
Cherry Cabs
Bangalore, Karnataka, India
Phone: 99000 29000
Website: www.cherrycabs.in